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We collect and process personal data from you when you register for an account, access our games services, seek customer service support, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features. We may collect, use, disclose and/or process Personal Identifiable Information for one or more of the following purposes:
We reserve the right to use and/or release any or all information contained within our databases, access logs or other records concerning you if you violate the Terms, policies, notices, agreements or guidelines, or intentionally or unintentionally partake (or are reasonably suspected of partaking) in any illegal activity, including, but not limited to, hacking, even without a subpoena, warrant or other court order, and to release such information in response to court and governmental orders, civil subpoenas, discovery requests and as otherwise required by law, and/or to initiate our own legal proceedings. We cooperate with law enforcement agencies in identifying those who may be using the Service (or any part thereof) for illegal activities. We also reserve the right to report any suspicious or suspected illegal activity to law enforcement individuals or entities for investigation or prosecution.
It is our policy not to share your Personal Information with third parties unaffiliated with Playpark except in the following circumstances:
For some game-related events, be it online or offline, we may share information, including your profile and nicknames, with third parties or the general public. For example, a Game-related event or contest may include a description of the participating player, photos, and videos.
You may register and access your Personal Information by logging into your MapleStorySEA Passport account. It is important to keep your password secure to avoid unauthorised access.
You may also request for corrections to be made to your Personal Information. To do so, please submit an IBox ticket to our Customer Support Division. For your security, we reserve the right to contact you to confirm and verify your request to edit Personal Information, including the right to request additional information to confirm your identity and that you have the right to edit Personal Information tagged to a particular account. If we request additional information and it is not provided to us, we will not act on the request.
Your personal information is stored in our database. We provide high level security and controls to protect your personal information against unauthorised access. Your personal information is retained as long as the purpose for which it was collected remains and until it is no longer necessary for legal purposes.
In accordance with Singapore’s Spam Control Act (Chapter 311A), we agree to the following :
Your email address is collected for the general purpose to :
Where allowed by law, you may request access to your Personal Information. To do so, please submit an IBox ticket to our Customer Support Division. We will process that request in line with our policies and procedures in place for dealing with such requests.
There may be circumstances where we are unable to provide access to your Personal Information. We may deny, or restrict access for legally permissible reasons, such as situations where the information contains references to other individuals and is not reasonably severable, or where it cannot be disclosed for legal, security, or commercial proprietary reasons. We will advise you of any reason for denying or restricting an access request.
Although we do not represent that we follow any particular, independent code of best practices, we maintain reasonable physical, electronic, and procedural safeguards to protect your information. For example, we protect some of your Personal Information by using a firewall and Secure Socket Layer (SSL) encryption.
While we take reasonable precautions against possible security threats, there is no such thing as “perfect security” on the Internet, so we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We strongly recommend that you take steps to maximize the security of your Personal Information, such as not sharing your login information and logging out of your account after you are done using our Service.
All users should be aware that, when they disclose Personal Information to others through or by using the Service, the information being shared may be made publicly available and may be collected and used by others outside of the control of Playpark. When you disclose about you to others, you do so at your own risk and we are not responsible for protecting the information that you choose to communicate to other users on the Service, or for the actions of other users.
BY SIGNING UP FOR AN MAPLESTORYSEA PASSPORT ACCOUNT AND GAME ACCOUNT(S), YOU ACKNOWLEDGE AND AGREE TO ALL THE TERMS AND CONDITIONS SET FORTH IN THIS POLICY, AND THAT YOU CONSENT TO THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION IDENTIFIED IN THIS POLICY. YOU MAY REVOKE YOUR CONSENT AT ANY TIME BY DISCONTINUING THE USAGE OF THE SERVICES THAT WE PROVIDE.
"Service(s)" means the website, interactive software entertainment products and services made available to end users by Playpark, which includes functionalities, gameplay, technologies, and other aspects of our Site, our Games, and all Site- and Game-related products and services..
"Site" or "Website" means www.asiasoftsea.com, www.maplesea.com, www.playpark.com and other such URLs as may be controlled by Playpark.
Welcome to the Asiasoft.net and associated websites (individually and together, the "Site"). PLEASE READ THESE TERMS AND CONDITIONS OF USE ("TERMS") CAREFULLY BEFORE USING THIS SITE OR ANY APPLICATIONS OR SERVICES AVAILABLE FROM IT. This Site is owned and operated by Asiasoft Online Pte Ltd (referred to as "Asiasoft"). "You" are the person or entity using the Site, or using Applications or described in the Site registration form.
By using this Site, or using Applications, or clicking on a button indicating your consent, you agree to these Terms including but not limited to conducting this transaction electronically, and to disclaimers of warranties, damage and remedy exclusions and limitations. If you do not agree to these Terms, you do not have permission to use the Site. PlayPark reserves the right, at its discretion, to change, modify, add, or remove portions of these Terms at any time. Notification of changes to these Terms will be posted on the Site or sent via e-mail. If any future changes to these Terms are unacceptable to you, you must discontinue use of the Site.
You may also be subject to additional terms and conditions when you use third-party content, services, or software (including Applications) accessed through or promoted on the Site.